Pension Assurance Company Doverie Named Leader in Digital Transformation

Pension Assurance Company Doverie has been recognized as a leader in digital transformation. The prestigious award was presented at the inaugural NEXT DIFI Awards, organized by b2b media.

Doverie received this recognition for its fully digital service, allowing potential clients to become members in just a few minutes.

The process of transferring funds to the General Pension Fund Doverie is conducted through the portal mydoverie.bg, offering an intuitive, secure, and user-friendly experience that meets the needs of the modern consumer. All that is required is access to the internet and a mobile device.

This service is part of the company's digital transformation efforts, designed to simplify the process for new clients, saving them time by eliminating the need to visit offices, stand in line, or sign paper documents. 

The company has created a short video and online guide that demonstrate the easy steps anyone can take to join Doverie's 1.2 million clients* from the comfort of their own home.

"For us, digitalization is not the goal. It’s a journey we are taking to further improve our customer service and provide better access to our services," said Kiril Georgiev, CEO of Pension Assurance Company Doverie.

On the occasion of the award, the company's team received a special congratulations from Peter Höfinger, Chairperson of the Supervisory Board: "Doverie managed to address a major customer need at the right time and thereby positioned itself as a thought leader. Congrats on the award - very well deserved!".

This is yet another recognition for Doverie, which is celebrating its 30th anniversary. The company is the only one in Bulgaria to increase lifetime pensions and deferred payments for clients of the General Pension Fund Doverie for the third consecutive year, at a rate higher than annual inflation. The total increase, as a result of the annual update, for the first lifetime pensions granted in October 2021 is 28.63%.

*According to FSC data as of June 30, 2024.