The mission of Pension Assurance Company Doverie

The way we take it at the core of our activity lays the responsibility - towards those who have accepted and devoted part of their lives to being employees of the company, towards each of the people who have chosen to be our customers, towards those who have not done so, towards the people who have invested in this business and expect to make profit out of it. 

The perception of this responsibility naturally leads us to the selection, training, creating the right work environment, and developing a staff who share our common values. This concept  also represents the basis of the company's overall public presence; it defines our attitude towards customers, society, laws, institutions, and ourselves. It drives us to work as efficiently as possible and to achieve meaningful results that fill every customer, employee and shareholder with satisfaction.

Since the people are the most important asset for a company, we consistently and systematically invest in creating professionals and teams of competent, motivated, determined, loyal and dedicated people. Each one of them, with their personality, ambitions, mistakes and successes, is part of Pension Assurance Company Doverie, embedding their image in the company's image, so that it grows and develops openly and sincerely, subject to the daily assessment of government authorities, financial markets, competitors, shareholders, customers and society as a whole. 

And this evaluation obliges and motivates; it is one of the most powerful incentives for development. That is why we continue to move forward in our quest to offer better investment solutions, better customer service, more transparency, stability, and professionalism. 

For that is our mission and responsibility - to constantly succeed in the commitment we have made to you, our customers. This is who we are, this is Pension Assurance Company Doverie and with all the authority and conviction in the rightness of what we do, we offer you to talk

calmly about the future!

Voluntary self-regulation

Aware of its responsibility towards the society, Pension Assurance Company Doverie introduces independently, without any regulatory requirement to do so, and promotes compliance with a number of policies and principles introduced through internal, voluntary, self-regulatory norms and binding on all employees and the business as a whole.  

Code of Ethics 

The Code of Ethics of PAC Doverie AD defines the policy and principles of the Company regarding its customers, employees, shareholders, external parties, partners, and other entities from the external environment. You can read the full content of the Code of Ethics of PAC Doverie here

Corporate Charity Policy

The corporate charity is a concept within the corporate culture that the Company actively encourages and promotes. It finds expression in organizing and conducting charity actions and campaigns at the initiative of or among the Company's employees. You can read the full content of the Policy here

Policy against Corruption and Other Related Practicesis 

The Policy against Corruption and Other Related Practicesis an expression of the principles adopted by the Company for conducting a legal, ethical, transparent, socially responsible and socially engaged business. You can read the full content of the Policy here 

UN Global Compact

The UN Global Compact is a strategic initiative aimed at organisations willing to develop their activities in compliance with the 10 universal principles of corporate social responsibility.  It is essentially a framework that promotes and enforces the development and implementation of all principles and best practices in the field of corporate social responsibility and sustainable development. Member organisations commit to uphold, respect and enforce, each within its sphere of influence, the following ten key principles, grouped into four main clusters:  

Human Rights

Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and

Principle 2: ... make sure that they are not complicit in human rights abuses.

Labour rights

Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;…

Principle 4: ... the elimination of all forms of forced and compulsory labour...

Principle 5: ... the effective abolition of child labour; and...

Principle 6: ... the elimination of discrimination in respect of employment and occupation.

Environmental protection

Principle 7: Businesses should support a precautionary approach to environmental challenges;...

Principle 8: ... undertake initiatives to promote greater environmental responsibility; and...

Principle 9: ... encourage the development and diffusion of environmentally friendly technologies.

Anti-Corruption

Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.

Credit rating

Pension Assurance Company Doverie is the only pension assurance company on the market that undergoes an annual credit rating procedure for both the company and the pension funds managed by it. In 2004, for the first time, Pension Assurance Company Doverie underwent this complex procedure of assessment of a set of quantitative and qualitative factors, according to strictly defined, transparent methodologies that meet international standards. Since then, it has consistently managed to maintain and to increase the level of the credit rating awarded. The assessment procedure is carried out by the Bulgarian Credit Rating Agency (BCRA), and the current credit rating of Pension Assurance Company Doverie, UPF, PPF, and VPF Doverie is A- (outlook: stable). 

Key Projects 

PAC Doverie organizes and supports campaigns and events, contributing to the development of various social spheres including education, children's talents, sports, financial literacy, entrepreneurship, healthy lifestyle, events in the field of culture, finance and investment, preservation of the historical heritage and unique nature of the country, etc.

Along with this, over the years, the Company has initiated and implemented independently and  in partnership with other institutions and business organizations a number of events, among which:

"100 000 e-mail addresses for 1000 new trees"

Each year, the company sends its customers an annual statement of their individual pension account. This can be done on paper to the customer's address or to an email address. To encourage its customers to provide email and receive their statements electronically, saving tons of paper and harmful emissions, the Company plants 1,000 trees for every 100,000 new email addresses received.

"Nouriel Roubini in Bulgaria"

The idea for Professor Nouriel Roubini's visit to Bulgaria in 2013 was a part of a socially responsible project of PAC Doverie, which aimed to engage the attention and professional capacity of leading world economists with the different scenarios and prospects for the development of the global, and in particular the Bulgarian, economy in the context of the global crisis. The project gave opportunity to the leading Bulgarian economists to discuss share their specific views and ideas on home ground.

"2060" 

 The 2060 Project was a 2010 venture of PAC Doverie, which aimed to take a snapshot of the world, people, and life as they were as of that year in order to be able to take a look at this “snapshot” in 50 years and see how exactely everything had changed in half a century. The book containing all the information and the people's views in 2010 is enclosed in a special capsule stored in the National Library St. Cyril and St. Methodius in Sofia.

"Free internet access in small towns and villages"

The project aimed to provide free of charge internet for people in small towns and villages where, at the time, there was little or no access to Internet. The initiative was implemented in partnership with the local authorities.

The town halls provided the premises for the club, and the Company granted the renovation of the space, the equpment with a licensed software, and the running costs for the internet connection while the service for the locals was completely free of charge.

Through the implementation of this project PAC Doverie aimed to help solving an important at those times social problem related to the practical lack of Internet penetration in small settlements in Bulgaria. 

The project was launched in 2011 and opened 9 Internet clubs in small towns and villages, some of which are still open.